This Privacy Policy refers to personal data, information relating to you an identifiable
living person. General Data Protection Regulation (GDPR) stipulates rules for the ways in
which personal data is collected, recorded, processed, stored or disposed of.
The GDPR ensures common data protection practise across Europe, while protecting and enhance
the rights of EU data subjects. These rights cover safeguarding and protecting personal
data, the movement of data within the EU and how it is stored within the EEA. Information
which already exists in the public domain is not applicable, such as data found within
Companies House.
One World Rental values your privacy and is committed to the proper use and secure storage of
your personal data. This Privacy Policy defines how One World Rental will collect and use
your personal data.
One World Rental is an award-winning technical event company who provides solutions including
hardware, bespoke software design and software integration, Wi-Fi installation, and
technical event staffing (such as logistics, installation, and on-site technical support).
We are a global company with offices in Belgium, Scotland, England, the USA, Singapore,
Australia, and Canada. We provide services anywhere in the world and offer 24/7 customer
service.
Any personal information that you provide to us will be controlled by One World Rental,
Company Number 020 3318 0278, which is registered at the following address:
Gilbert House 406 Roding Ln S, Woodford, Woodford Green IG8 8EY
When you visit or register on the website, make an enquiry, or place an order with One World
Rental, we collect your personal information, which can include:
- Your name and email address
- Your telephone phone number
- Company name and (occasionally for rentals) credit information
- Credit card information (if you are placing an order)
- Information regarding your order or details relating to your support needs
- Occasionally, you may be directed to a third-party partner site which will collect
information needed to fulfil an order.
- Info you provide when contacting us via email, telephone or letter. When you provide
personal information to One World Rental, that information will be treated in alignment
with this Privacy Policy.
- Information provided for contractual and legitimate business purposes to enable us to
deliver the product or service to you.
One World Rental collects personal information to meet our responsibilities with employees,
customers and partners, as well as to respond to business enquiries, for example personal
details you provide so that the order can be deployed.
The ways in which we use this information are as follows:
- To enable delivery of services and products you have requested, such as hardware,
software and technical staffing, as well as to communicate order updates and respond to
any questions issues or complaints that may occur.
- To process transactions
- To provide demos, quotes, invoices and consultations
- To send you company news, promotions, competitions, updates, related product or service
information that you may be interested in (of which you will have the option of
unsubscribing or opting out of at any time.)
- To improve you user experience and our website.
- To contact you regarding recruitment and to consider you for job roles, as well as
simply maintaining compliance with regulatory, legal and corporate governance
obligations as well as best employment practises.
We don’t sell, transfer, exchange or give your information to another company for any reason,
without your consent, other than for the express purpose of providing the services and
products you’ve requested.
One World Rental in some instances uses third party suppliers (‘Processors’) for marketing
and advertising, who have been given strict instruction and have agreed to process data in
accordance with GDPR at all times.
In accordance with data protection legislation, we use personal information as defined in
this policy based on one or more of the following legal bases:
- You have given your consent for One World Rental to use your information as described in
our Privacy Policy.
- One World Rental requires your information in order to source a quotation, schedule a
demo or deliver the services expressed in your rental contract.
- When One World Rental requires your information to comply with legal regulations
- When One World Rental needs to satisfy legitimate business interests such as fraud
prevention, IT security etc.
Personal information that you provide One World Rental will be held on our secure servers
which are protected from unauthorised access, use or disclosure. Personal information
transmitted from website to the server is safeguarded by the use of Secure Socket Layer
(SSL) technology and encryption.
Payments information including your credit card number, expiration date, banking details and
CVV2 data are never stored on our servers.
One World Rental has security safeguards and virus protection software which is used in
personal data processing, in accordance with best industry practice.
By using the One World Rental website and providing us with your information, you are
consenting to One World Rental and its agents processing this information under the terms of
this policy in order to conduct business. You may refuse consent at any time by contacting
us at hire@oneworldrental.com
Cookies are information kept on your hard drive which record the way in which we you use the
website, such as number of visits to website. Cookies left on previous visits will indicate
such data.
One World Rental uses cookies to optimise your website experience site experience and create
better site navigation tools. Third-party service providers such as our web developers have
access to this information to assist us to understand site visitors. These providers are not
allowed to use the information except to help us improve our business. This information is
managed in compliance with the GDPR.
You have the ability to accept or decline cookies and can do so by either accepting or
declining our Cookies Policy. If you decline cookies please note that you may not be able to
use some of the features on our website without cookies.
While One World Rental processes or possesses your personal data, you have the following
rights:
- You have the right to be informed about the use of your personal data (i.e. this Privacy
Policy)
- You have the right to request to see the personal data we have about you.
- You have, under some circumstances, the right to request that your personal data is
deleted, also known as the ‘right to be forgotten’.
- You have the right to correct or complete inaccurate or incomplete personal data we hold
about you.
- You have the right under certain circumstances to request that your personal data is
supressed or restricted.
- You have the right to object to certain types of processing such as opting out of direct
marketing.
- You have the right to not be subject to automated profiling or processing.
- You have the right to have your personal data transferred securely to another
organisation.
One World Rental, in the event that you would like to exercise your rights will request
identity confirmation via your driving licence, passport, recent utility bill etc. before it
discloses any personal information. Then we’ll ask you to submit a Subject Access Request
form and email it to: hire@oneworldrental.com
In the unlikely event that One World Rental would need to refuse your request under rights of
access, you will be provided with an explanation which you have every right to legally
challenge.
If you would like more information regarding your personal data rights, please go to the
Information Commissioner’s Office (ICO) website:
Although One World Rental is headquartered in the United Kingdom, we may occasionally need to
use international suppliers or transfer information to our other global offices in order to
provide service and worldwide delivery.
When necessary, we may need to transfer information to other countries for the purposes of
our contract fulfilment or to satisfy a request for a quote following a consultation. When
this is applicable to transfers to countries outside of the EEA (European Economic Area), we
will take measures to ensure that the proper contractual arrangements are in place to
protect your data.
Occasionally, we offer third party products on our website, such as products we rent on
behalf of our corporate partners. These third-party companies have their own sites with
separate, independent Privacy Policies, of which we have no control over and no liability
for. We do however seek to protect our website integrity and welcome your feedback.
One World Rental, along with processing personal data for the duration of the contract only
retains it for the purpose of fulfilling the contract and legal obligations such as
requirements of the HMRC that some information be kept for a period of six years. After this
time, we delete personal data that we don’t require to meet our contractual obligations to
clients.
Data is primarily held in the United Kingdom and may, on occasion, also be held outside the
EEA by our One World Rental offices based in our additional global offices, each of whom are
in full compliance with GDPR.
In the event that you wish to make a complaint about how we process your personal data, you
have the right to send a complaint to. We will get back to you within 30 days but in the
unlikely event that we don’t, please contact the Information Commissioner’s Office
(ICO).
The details for each of these contacts are:
Information Commissioner’s Office (ICO) Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9
5AF Telephone or email:
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